Client Engagement Coordinator (Part-Time) – Willing Care Recruitment
£12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based)
If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly.
Key job details
* Role: Client Engagement Coordinator
* Hours: 10:00am–3:00pm, Monday–Friday
* Pay: £12.50 per hour
* Location: Reading, office-based
Why this role is worth considering
Willing Care is a fast-growing recruitment business working across healthcare, social care, and early years. We’re big on straight-talking, high standards, and doing things properly-no fluff, no “tick-box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose.
What you’ll do
* Make outbound calls to existing and prospective clients: check-ins, updates, relationship building
* Book meetings and follow-ups for the wider team, keeping the diary tight and productive
* Gather and qualify vacancy information (role needs, shift patterns, timelines, must-haves) and pass it on clearly
* Keep our CRM and records updated and accurate (notes, actions, next steps)
* Handle incoming enquiries and route them quickly—no one gets left hanging
* Support the recruitment team with client communication and general coordination
* Help maintain professional standards in how we present, follow up, and deliver—this is the “Willing Care standard”
What we’re looking for
* Confident speaking to people on the phone (you don’t need a script to be yourself)
* Strong organisation: you’ll juggle calls, tasks, and follow-ups without dropping the ball
* Clear communication-friendly, professional, and direct
* Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role)
* Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful-but attitude matters most
What happens after you apply
We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team.
Reference: WILL204040
INDWILL