We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll enjoy benefits such as 31 days holiday, a pension with up to 10% contribution, access to virtual healthcare, and a 30% discount on Co-op products.
Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview. Full paid training provided. You can apply via your mobile device (no CV needed!). Must be 18 or over due to working hours before 6am or after 10pm.
As a Customer Team Member, you'll provide excellent service on the tills and shop floor, restock shelves, and maintain store cleanliness. We focus on fairness and community, supporting your wellbeing with policies for life events like bereavement, pregnancy loss, fertility, and menopause.
What you'll do:
1. Deliver friendly, thoughtful service, responding to customer queries and promoting Co-op products and Membership.
2. Support colleagues and solve problems collaboratively.
3. Ensure store safety and legality by maintaining stock, pricing, and temperature standards.
4. Introduce new products and services, sharing experiences with colleagues.
5. Engage in community activities and events.
This job would suit people who:
1. Care about customer and member needs.
2. Have strong people skills and build positive relationships.
3. Are positive about change and problem-solving.
4. Can work flexible shifts.
Why Co-op?
1. 30% discount on Co-op products, plus 10% on other brands.
2. Up to 10% employer pension contributions.
3. Wagestream app for pay access.
4. 31 days holiday including bank holidays.
5. Virtual healthcare services for you and your family.
6. 24/7 employee assistance.
7. Paid training and career development support.
8. Rotas shared three weeks in advance.
9. Cycle-to-work scheme.
Building an inclusive workplace: We welcome applications from all backgrounds and are committed to diversity. We make reasonable adjustments for disabilities and participate in the Disability Confident scheme, ensuring interview opportunities for disabled candidates who meet minimum criteria. Please specify if you'd like to be considered under this scheme when applying.
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