What you’ll be doing
As a People Services Administrator you will support the full colleague lifecycle and help deliver a smooth and welcoming experience for colleagues across the business.
Responsibilities
* Maintain and update employee records and people systems with a high level of accuracy.
* Respond to colleague queries via phone and email in a professional and supportive manner.
* Process colleague lifecycle changes including new starters, leavers and contract amendments.
* Support recruitment activity, including interview coordination and candidate communication.
* Coordinate onboarding and induction processes to ensure a positive new starter experience.
* Prepare people documentation such as contracts, offer letters, and employment-related correspondence.
* Support payroll and reward administration processes with accurate colleague data.
* Identify and correct data quality issues to maintain reliable records.
* Support colleague engagement initiatives and wider people team activities.
* Act as a first point of contact for people systems and administration queries.
* Maintain confidentiality and ensure compliance with employment legislation and internal policies.
Qualifications
* Previous experience working within an HR Shared Services or People Administration environment.
* Strong customer‑service mindset with a passion for delivering a positive colleague experience.
* Excellent written and verbal communication skills.
* Strong organisational skills with the ability to manage multiple priorities.
Experience and Skills
* Experience handling confidential and sensitive information professionally.
* Strong Microsoft Excel skills, including data entry, formulas and lookups.
* Good working knowledge of Microsoft Office, including Word and Outlook.
* Experience using people systems and databases.
* Strong problem‑solving and administrative skills.
Benefits
* 26 days holiday (plus bank holidays).
* Life assurance.
* Pension scheme.
* 95% discount across the Speedy brand.
* Training, development and career progression opportunities.
* Voluntary Health Cash Plan.
* My Staff Shop discounts across major retailers and suppliers.
* Green Commute Initiative – cycle to work scheme.
* PAM Employee Assistance Programme (EAP) offering free and confidential support.
Job Details
Location: Haydock (Hybrid – 2 days in the office)
Hours: Monday to Friday – 37.5 hours per week.
Workplace flexibility: Flexible working options available, including amended hours and job share opportunities.
Equal Opportunities
Speedy is proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone feels supported, respected and able to thrive.
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