Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description. This is a non-operational role which may involve contact with prisoners depending on their area of work. This role has no line management responsibilities.
Responsibilities
* Organise, produce and maintain accurate records for area of work
* Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in establishment
* Complete monitoring returns for area of work
* Input requisitions onto the finance database and process requisitions for defined area of work
* Co-ordinate any awareness sessions for area of work
* Prepare paperwork for checking by manager, conducting initial checks as required
* Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
* Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
* Collate information relating to relevant Service Delivery Indicators (SDIs)
* Act as secretary to meetings as required including organising agenda, taking and distributing minutes and action points
* Demonstrate ability to fulfil all spoken aspects of the role with confidence through the medium of English or Welsh where specified
Hours, Allowances & Behaviours
* Hours: 37 hour working week
* Behaviours: Changing and Improving; Communicating and Influencing; Working Together; Managing a Quality Service; Delivering at Pace
Additional Information
The MoJ offers Hybrid Working arrangements where business needs allow. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. This role can only be worked in the UK and not overseas. Some roles will not be suitable for Hybrid Working and arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some MoJ terms and conditions of service are changing as part of Civil Service reform. Details will be available if an offer is made. Standard full-time working hours are 37 hours per week excluding unpaid breaks.
HMPPS welcomes part-time, flexible and job-sharing patterns where they meet demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years, subject to approval of the Business Unit.
Security level: DBS Standard. All candidates are subject to security and identity checks prior to taking up post. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare membership of groups or organizations which the HMPPS considers racist. The Civil Service Code applies to recruitment by merit on the basis of fair and open competition, with formal complaints possible through designated channels.
There are additional sections covering Diversity & Inclusion, Work-Life Balance, Training, and Redeployment that may be relevant to applicants. Details and links are provided where applicable.
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