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Membership coordinator

Cheltenham
Barnwood Trust
Coordinator
€30,000 a year
Posted: 10h ago
Offer description

Barnwood is an independent charitable Trust. We get millions of pounds of funding out into the county every year. But money is only part of the story.

We join with the people, communities and organisations in Gloucestershire’s disability and mental health movement – driving forward change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.

We are looking for a new Membership Co-ordinator to join the team to coordinate our engagement scheme ‘Barnwood Circle’. Barnwood Circle is a network of disabled people, people with mental health conditions, and carers, who inform and shape our work by sharing experiences and expertise.

Our Membership Co-ordinator is a key contact for members. We are looking for someone who can provide excellent administration and coordination of Circle meetups and projects. The Membership Co-ordinator helps us make our communication accessible and relevant to members, and enables members to participate by ensuring access requirements are met.

Specialist experience relevant to disability and mental health challenges, including safeguarding, specialist communications or cultural awareness is welcomed for this role.

We want to diversify our team to better reflect the work and communities we support– this means we would particularly welcome applications from people who:

* are from Black, Asian and minoritised backgrounds.
* have lived experience of disability and/or mental health conditions.


Contract Terms

* This role is permanent, full-time hours (37.5hrs per week)
* We offer a flexible start between 8am and 9.30am Monday to Friday
* This position is based in our office in central Cheltenham with occasional opportunities for home working.


Summary of Key Duties


Coordination of engagement scheme

1. Develop and maintain a project-based overview of Barnwood Circle activity.

2. Support participation from disabled people and people with mental health conditions with the widest possible range of lived experiences.

3. Manage registration of new members and Barnwood’s database.

4. Provide administration of Barnwood Circle member agreements, payments and expenses claims for taking part in projects with the Barnwood team.

5. Collate feedback and support evaluation of Barnwood Circle activity.


Communications and Events

* Collaborate with marketing and communications colleagues to ensure that communications and channels used to engage disabled people and people with mental health conditions are effective, accessible, and relevant.
* Coordinate the creation of communications products which engage a wide range of disabled people and people with mental health conditions, commissioning specialist resources where necessary.
* Support teams across the Trust to engage meaningfully with Barnwood Circle members and create communications to resource this.


Essential Knowledge and Experience

* Demonstrable knowledge of project planning tools and techniques.
* Demonstrable knowledge of accessibility tools and techniques.
* Proven success in engaging those with complex needs and/or those who are routinely marginalised.


Summary of Skills

* Exceptional interpersonal skills, self-awareness, enabling excellent working relationships with a wide range of people.
* Strong written and verbal communications skills that engage a wide range of audiences and which champion accessible communication.
* Digital skills which are applicable across a wide range of channels and work for a wide range of audiences.
* Project management and administration skills.
* Ability to prioritise own workload, set objectives and meet deadlines.
* Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom).
* CRM database management.
* 36 days annual leave including bank holidays. (FTE)
* Work within an organisation that is committed to improving equality and diversity.
* Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
* Friendly and collaborative working culture; everyone’s voice is heard.
* We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
* Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
* Assistance dogs are welcome!

We would like the successful candidate to start as soon as possible.

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