Job Title: IT Systems Support / Entry Level IT Role
Location: Uckfield, East Sussex.
Salary: £25,000 - £29,000 per annum DOE
Benefits: 20days annual leave + Bank Holidays, Parking, Pension, Social Team Events, Casual Dress, Company Sickness Pay..
Contract Details: Permanent, Full-time. 9-5.30pm Monday - Friday. On site.
Our client, a growing software business, based in Uckfield, is offering an excellent opportunity for an additional IT Support Technician to join their dedicated team with training. As an integral part of the IT support team, you will provide telephone and on-site assistance to customers nationwide, resolving various software and hardware technology issues.
This full-time role will allow you to expand and develop your practical IT knowledge while working collaboratively with a motivated and friendly team. We are looking for individuals with excellent communication skills, a quick learning ability, and a friendly and concise approach.
Responsibilities:
1. Provide remote technical assistance regarding bespoke business management software systems to client's existing customers.
2. Provide technical support to existing customers in use of a bespoke eCommerce platform
3. Administer basic SQL databases.
4. Assist and train existing customers on-site when require...