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Overview:
Do you thrive in a fast-paced environment where every detail matters? Are you passionate about delivering excellence behind the scenes and supporting a world-class retail experience? If so, we'd love to hear from you
As a vital member of our store team, you'll bring energy, organisation, and precision to ensure our back-of-house operations run seamlessly. Your role will be key in supporting the store's success and elevating the client experience.
Responsibilities:
* Taking ownership of inventory control – receiving deliveries, checking stock accuracy, and reporting any discrepancies with confidence.
* Supporting the sales team by ensuring products are available quickly and efficiently, including Omnichannel requests and stock pullbacks.
* Keeping the back-of-house area organised, safe, and compliant with operational standards.
* Performing quality control checks on all products to maintain the highest brand standards.
* Assisting with aftersales services such as alterations, repairs, and personalisation – helping us go above and beyond for our clients.
* Ensuring all stockroom equipment is working smoothly and raising issues promptly when needed.
* Handling administrative tasks with ease – from answering calls and liaising with customer service, to managing supplies and day-to-day admin.
* Getting involved with exciting ad-hoc projects – from supporting events and visual merchandising to stock takes and more
Qualifications:
* Outstanding organisational skills with an eye for detail.
* Clear and confident communication skills, both written and verbal.
* Proficiency with Microsoft Office (SAP experience a bonus).
* A proactive team-player attitude with the ability to thrive in a dynamic, busy environment.