Customer Service & Scheduling Coordinator - Morley, Leeds £14.50 per hour | Full-Time | Permanent Opportunity We're recruiting for a Customer Service & Scheduling Coordinator to join our busy team in Morley, Leeds. This is a varied role where you'll be at the heart of daily operations - supporting customers, coordinating deliveries, and working closely with drivers to ensure everything runs smoothly. Hours of Work 8-hour shifts between 8:00am - 7:00pm 1 hour unpaid break per shift Flexibility required to cover varying shift patterns Key Responsibilities Handling incoming and outgoing calls with customers and drivers Providing excellent customer service and clear communication Checking on delivery statuses and keeping customers updated Using in-house systems to schedule and monitor deliveries Accurately updating records and ensuring information is logged correctly Working closely with drivers to resolve queries and keep operations running on time What We're Looking For Previous experience in customer service, scheduling, or logistics (preferred) Confident and professional telephone manner Strong organisational skills and attention to detail Comfortable using computers and learning new in-house systems Ability to multitask and remain calm under pressure Team player with a proactive, can-do attitude What We Offer £14.50 per hour Full training on systems and processes A varied role with plenty of customer and team interaction Supportive and friendly working environment Location: Morley, Leeds - easily commutable from Wakefield, Dewsbury, and surrounding areas. Ready to take on a busy, rewarding role? Apply today and join a team where your skills will keep everything moving! INDDC