Infrastructure & Network Engineer
Oxford Nanopore Technologies Ltd is a private company headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices in New York, Boston, San Francisco, Singapore, Abu Dhabi, Shanghai, Beijing, and a broader commercial presence that includes Japan, Germany, France and India. The company sells to nearly 100 countries and is in a period of rapid growth.
Oxford Nanopore employs around 1000 employees from multiple disciplines including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market.
Oxford Nanopore’s sequencing platform is the only technology that offers real-time analysis (for rapid insights), in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read lengths.
Our goal is to enable the analysis of any living thing, by anyone, anywhere. We offer real-time nanopore-based DNA/RNA sequencing technology: accessible, easy to use and fully scalable for any requirement.
Job Description
Infrastructure & Network Engineer
Working in our Infrastructure team, the successful candidate will support the delivery, maintenance, and ongoing operation of the organisation’s network and infrastructure services.
You will help ensure reliable performance, availability, and security across our systems, contributing to the smooth running of business operations and services.
Other responsibilities include:
1. Support the implementation, configuration, and maintenance of network and infrastructure solutions in line with established standards and designs.
2. Assist in maintaining secure network environments, including firewalls, wireless networks, VPNs, and related security tools.
3. Contribute to the creation and upkeep of technical documentation and network diagrams.
4. Support multi-site network operations, including routine monitoring and maintenance activities.
5. Assist with device lifecycle tasks, including provisioning, updates, and decommissioning.
6. Carry out regular maintenance activities such as patching, upgrades, and basic capacity monitoring.
7. Work with monitoring tools to identify issues and resolve or escalate where appropriate.
8. Collaborate with senior engineers and other teams to troubleshoot and resolve technical issues.
What We're Looking For...
In this role, you'll need to interact and engage with other teams and explain technical issues to non-technical staff. As such, you should be comfortable communicating with both technical and non-technical colleagues to maintain productive working relationships.
You will be a proactive team player with a willingness to learn and develop your technical skills, while also able to manage your workload effectively. If you hold any certifications, this would be a bonus.
We'll also expect you to have the following experience, knowledge and skills:
9. Experience supporting enterprise network environments (LAN, WAN, Wi-Fi, and data centre environments).
10. Good working knowledge of routing and switching concepts (e.g. VLANs, STP, OSPF).
11. Experience working with WAN providers and fibre network infrastructure, including DIA and SDWAN.
12. Understanding of VPN technologies including security and cryptographic standards.
13. Good understanding of core networking services such as DHCP, DNS, and IP addressing.
14. Familiarity with network access control systems and protocols, such as AAA, RADIUS, 802.1x.
15. Good experience working with virtualisation (preferably VMWare) and storage solutions
16. Strong experience working with Windows Server and Active Directory / Entra ID
17. Experience working with Remote Desktop Services
18. Experience managing and maintaining monitoring systems.
19. Exposure to cloud compute and networking.
20. Good problem-solving and diagnostic skills.
Ideally, you'll also have:
21. Basic scripting or automation experience.
22. Awareness of IT service management frameworks such as ITIL.
23. Understanding of information security principles (e.g. ISO 27001).
24. Experience working with a range of networking vendors and technologies.
Personal attributes:
25. Strong communication and interpersonal skills
26. Good organisational and time management abilities
27. Attention to detail
28. Positive, customer-focused attitude
29. Willingness to learn and develop