Job Description: Senior Cloud Engineer
Location: Hybrid
Job type: Full time, Permanent
Ref: 1034
Telent is seeking an experienced Cloud Engineer to join the Network Services division due to growth. This role offers the opportunity to work with new technologies and a diverse customer base. It involves a hybrid working model, combining work from home with occasional travel to nearby offices in Warwick or Camberley. The ideal candidate will have strong Azure Cloud skills and On-Premises experience, as some customer environments are transitioning from On-Prem to Cloud solutions.
As a Senior Cloud Engineer, you will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between Engineering and Service Delivery, Projects, and Service Desk teams to ensure high customer satisfaction.
Join our high-performing team working on complex and critical infrastructure, helping to keep the nation's digital infrastructure connected and protected 24/7.
Responsibilities include:
* Leading technical engagement with customer accounts
* Mentoring internal staff and customers on On-prem and Azure solutions
* Managing incident reports and identifying security threats or trends
* Maintaining comprehensive documentation of customer networks
* Supporting Proof of Concept, Type Approval, and change activities
* Creating technical documentation such as TA, POC, RFC, WI, and SoW
* Reviewing engineering documentation peer-wise
* Assisting in pre-staging equipment for customer projects
* Participating in review meetings and project planning
* Leading value-added projects and innovations
* Producing and reviewing design documents
Candidate profile:
* Experience with Data Centre and Cloud Infrastructure support
* Skills across Cloud, Azure, and On-prem environments
* Strong work ethic, ownership, and hands-on technical skills
* Ability to collaborate with stakeholders and share knowledge
* Customer-focused attitude and proactive mindset
What we offer:
At Telent, you can develop your career across sectors and technologies, making an impact through continuous learning and growth. We promote an inclusive culture that values diversity and individual contributions. Benefits include:
* Company car allowance
* 34 days holiday plus options to buy/sell days
* Matched pension scheme (up to 6%)
* Career development opportunities
* Family-friendly policies
* Health and wellbeing support
* Discounts through Telent Rewards
About Telent:
Telent is a leader in designing, building, supporting, and maintaining critical digital infrastructure in the UK. With over 3,000 dedicated employees, we aim to connect communities and improve everyday life through innovative technology.
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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