Overview
:
First Military Recruitment are currently seeking a Project Services Field Engineer on behalf of one of our clients.
Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling, software upgrades, IMAC and associated remedial shop fitting works.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
1. To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works in line with product specification and industry standards.
2. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public.
3. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved at all times.
4. Keeping the customer and Project Services Team informed at all times of the progress of the work.
5. Reporting to the relevant helpdesk, where necessary, in accordance with the escalation procedures of the relevant customer.
6. Updating the Project Manager at every stage to ensure smooth communication between the company and the customer.
7. Accurately recording stock deployment to allow maintenance of up to date and accurate stock inventory records on behalf of the customer.
8. Completion of all relevant documentation to allow performance reports to be produced in a timely manner to monitor customer service.
9. Maintaining contact with the Project Services Team to allow real time logging and availability.
10. Returning and packaging of decommissioned equipment to the repair centre, with fully completed documentation, within a two day window, fully assembled and labelled.
11. Any other reasonable tasks as assigned by management.
Skills and Qualifications:
12. Previous experience in a similar role.
13. Excellent customer service skills.
14. High degree of flexibility in terms of hours of work and location.
15. High level of health, safety and environmental compliance.
16. Full clean driving licence.
BJ45: Project Services Field Engineer
Location: Cardiff (Covering South of the UK)
Salary: £31,000 (+ Company vehicle and Tools provided)
Working Hours: Monday – Friday (40 hours Per Week)