Retail Store Manager In Waiting
40 hour contract
Overview
We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. The unseen possibilities are limitless, and it all starts with you.
Become a Retail Store Manager In Waiting. You’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products. Through recruiting and nurturing your diverse team of Avengers, you’ll help your team grow and achieve their potential. It’s in our DNA that a high performing team is a happy and engaged team. You’ll spend a lot of time on the shop floor, driving commerciality and setting the pace, while delivering an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
* Delight and inspire every customer by leading a team that offers an exceptional retail experience, with strong product knowledge and a touch of magic to promote additional products and services.
* Create a store experience that’s fun, friendly, accessible, and inclusive. Recruit team members who embody our values to build a dream-team of retail superheroes.
* Collaborate with Retail Store Managers, Area and Regional teams to share best practices and drive growth across the teams.
* Drive retail commerciality and strive for high performance across all KPI’s.
* Maintain excellent standards and merchandising, ensuring the store looks picture-perfect from cleanliness to pricing.
* Work on the shop floor with your team to create a welcoming environment for customers.
* Lead promotional changes and align space with seasonal trends.
* Place products effectively in planogrammed and non-planogrammed spaces and manage a high SKU count.
Skills / Behaviours That Will Set You Apart
* Genuine and Authentic: Positivity, creativity, and passion for our brand shine through; you provide helpful recommendations.
* Resilient Champion: You handle a fast-paced retail environment, juggle tasks, and manage busy days and deliveries.
* Stock Management Guru: You tackle sorting, pricing, and merchandising deliveries effectively.
Being a Great Leader
* Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
* Lead your team to reach their potential and drive store performance.
* Collaborate with support departments and peers.
* Encourage open feedback to improve processes and outcomes for the team.
* Support your team’s well-being and career aspirations with regular conversations and development opportunities.
Our Perks
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks – Access exclusive online discounts across retailers, holidays, utilities, tech and more
* Family Friendly Leave with enhanced maternity, paternity and adoption pay
* Holiday – 33 days, including bank holidays
* Wagestream – Access to 50% of wages as you earn them
* Can-Do Academy – Training and development opportunities
* Share Scheme – Own a piece of The Works
* Support for you and your family through Retail Trust
* Healthcare Cash Plan – Support for everyday healthcare costs
* Additional benefits such as long service awards, pension, life assurance, Cycle to Work and charitable giving
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty, Caring, Can-do. We Listen. We Care.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working, and we will support reasonable adjustments for interviews where possible.
We don’t just sell products
We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
Location and application notes
Craigavon, Northern Ireland, United Kingdom
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