Join to apply for the IT Apprentice role at Primary Goal
You don’t need to go to university to kickstart your career! Do you want to be learning whilst you are earning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider, not only will you be learning whilst you're earning, you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, and we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship.
By using CompTIA practice, learn, and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:
* CompTIA A+ (Exam 1 and 2)
* CompTIA Cloud Essentials
We are recruiting on behalf of Tyne Coast Academy Trust, where you will gain valuable experience as a Level 3 Information Communications Technician, following the Support Technician pathway.
JOB PURPOSE
Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training.
KEY RESULT AREAS
* Provision of an IT helpdesk support service to schools.
* Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware.
* Support school and central team staff and pupils with the use of IT equipment and software.
* Undertake IT equipment repairs.
* Install computer software as required.
* Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc.
* Complete any ad hoc project work, as required.
* Attend and fully complete education courses and assessments that are part of the apprenticeship programme.
* The post holder may be required to perform duties other than those given in the job description for the post.
VARIATION IN THE ROLE
Given the dynamic nature of the role and structure of TCAT, it must be accepted that, as the Trust’s work develops and changes, there will be a need for adjustments to the role and responsibilities of the post.
EQUALITY AND DIVERSITY
TCAT is committed to equality and diversity for all members of society.
HEALTH AND SAFETY
All members of staff have a duty to maintain safe and clean conditions in their work area and co-operate with TCAT on matters of Health and Safety.
LEARNING & DEVELOPMENT
All staff are required to participate fully in TCAT Learning & Development programmes and have a responsibility to identify their own professional development needs in conjunction with their line manager.
COMMITMENT TO SAFEGUARDING VULNERABLE GROUPS
TCAT is committed to safeguarding and the prevent duty.
THE TRAINING YOU WILL BE PROVIDED WITH:
* Comprehensive introductory modules to technical concepts
* Level 3 Information Communications Technician apprenticeship standard
* Training for all pathways of your IT career (support technician, network technician, digital communications technician)
* Specialising in a portfolio of evidence for the Support Technician pathway
* e-learning training materials
* Bi-weekly virtual classroom training on all options of the apprenticeships
* Access to virtual labs to develop technical competency
* Monthly work-based coach visits and competency checks
* 9 am – 5 pm Support desk for technical support
* Personal Learning and Thinking Skills and Key Skills development
* Option for vendor and technical certificates- e.g. CompTIA
You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions, and support.
Accountable to: Director of IT Learning and Services
Working Week: Full-time Monday to Friday.
Salary: National Apprenticeship wage.
Essential Qualifications: GCSE Grade 9 - 4/A - C in English and maths.
Desired Qualifications: GCSE or Level 2 qualification in an IT-related subject.
Expected Duration: 15 months and 4 Months End Point Assessment.
Where a Primary Goal apprenticeship can take you: This is a great opportunity for you to develop skills that will enhance your networking career.
TCAT is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for the interview.
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