Contract Settlements Analyst - Investment Operations An excellent opportunity has arisen for an experienced Settlements professional to join a high‑performing Investment Operations team on a contract basis. This role is suited to someone with strong settlements knowledge, exceptional attention to detail, and the ability to work both independently and collaboratively in a fast‑paced environment. Key Responsibilities Respond promptly to internal and external enquiries, delivering a consistently positive client experience. Handle client queries via email and phone, ensuring timely and accurate responses. Contribute to process‑improvement initiatives aimed at reducing manual intervention and enhancing automation. Support project activity, including UAT testing and departmental project delivery. Investigate daily cash and stock reconciliation breaks, following correct escalation procedures and driving timely resolution. Identify, escalate, and help remediate operational risks within established controls and procedures. Ensure timely settlement of all bond and equity trades across global markets. Pre-match and settle trades across Asian, American, and European markets via domestic agents and Euroclear. Monitor fails and settlements in relevant domestic markets and Euroclear, escalating as necessary. Liaise with Cash Management, Trading, and other internal teams to resolve failed trades, settlement issues, and operational risks. Skills & Experience Required Broad operational experience within Investment Banking Operations. Minimum 3 years' experience in settlements. Strong reconciliations experience. Proficiency in Excel and core PC applications. Solid understanding of securities markets, deadlines, and settlement challenges. Experience with SWIFT, including message formatting and processing. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk