We’d love to hear from you if you're: able to lead, support and develop a team confident dealing with a people in a variety of situations, including when they have complaints focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills Retail Team LeaderYou will be part of a small team of 8 plus a team of retail and plant volunteers. Reporting to the retail manager, you will be fully supported, helping you to integrate into the team an learn about all the wonderful products that we sell and the stories behind them. Along side and in the manager's absence you will have the initiative to lead the team and take on a range of tasks to give you opportunities to develop within the role.To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.You'll help to manage the shop so that it’s both a delight for visitors and commercially successful. You'll monitor stock and promote products to help meet stretching financial targets. You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work. You'll be supervising staff and volunteers in the shop, and working alongside colleagues in other departments to give the best possible service to everyone who visits. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 13th July. Interviews 22nd July 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 165106IRC165106ChesterfieldFixed Term f/t (37.5 hrs pw to 31/12/25)Ends: Jul 13th 122 mi from Newbury, UKHardwick Hall is one of the National trust's discovery houses in Derbyshire. Built by the infamous Bess of Hardwick in the 1500s, it is a leading example of an Elizabethan house. The estate currently attracts more than 500,000 visitors a year and the Stables Shop is going from strength to strength.If you’re great with people and have a talent for making the most of a shop’s potential, we’re looking for a Retail Team Leader in the shop at Hardwick Hall. In this role you can help everyone to have an enjoyable and memorable day.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Hardwick Hall, Doe Lea, Chesterfield, S44 5QJCompliance.Eligibility to Work in the UK24,863 pa