Senior Technical Services Manager
£60,000 + £5,200 car allowance
Manchester – OL6
I’m currently recruiting for a Senior Technical Service Manager to lead up a technical team at large estate in Manchester. Either from a mechanical or electrical background, the Senior TSM will be in charge of technical compliance and KPI’s across the estate and delivering a strong service to the customer in planned and reactive maintenance, as well as lifecycle works.
A key part of the role is ensuring the contract is not incurring financial penalties by being compliant and timely with the offering, giving a good customer experience as well as maximizing P+L on the contract. In addition, culture is very important in this role, cultivating a positive and driven environment in which the technical team can thrive.
Benefits:
£5,200 car allowance
5% bonus
Robust pension scheme
Life Insurance
25 days holidays + 8 bank holidays
Duties of the role include:
Management of 2 Technical Services Managers who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management.
Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI’s and SLA’s.
Reporting and analysis of KPI’s to identify improvements
Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates.
Working towards net zero targets, actively identifying opportunities to operate in a more energy efficient manner to reduce carbon footprints and make the estate greener in it’s function.
Working closely with HTM’s to understand the depths of the contract and ensure technical compliance on the site-specific kit (including HV/LV, UPS, CHP, water, pressure systems, heating, chilling and refrigeration).
Attend high level meetings within the business and with the client.
Working alongside the SHEQ Manager to make sure all technical and hard services actions are completed in line H+S guidelines
Working alongside the contract compliance lead to make sure KPI reporting is accurate and in line with the contract.
The ideal applicant will have the following skills and experience:
Mechanical background (time served)
Experience working in a healthcare environment with a strong knowledge of HTM’s is desirable or alternatively experience working on large complex commercial estates.
Good people management skills
Strong strategic skills
Excellent communicator
Driving License
Positive and motivated attitude to create a culture of going the extra mile and continuous improvement in the team