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Customer case manager — night shifts, 24/7 water services

Leeds
Yorkshire Water
Case manager
€32,000 a year
Posted: 18h ago
Offer description

Yorkshire Water is looking for a dedicated Customer Case Manager to support operational excellence in customer service. This permanent, full-time role involves managing inbound customer contacts, ensuring top-quality service while adhering to health and safety regulations.

With a focus on delivering exceptional customer experiences, the selected candidate will also identify vulnerable customers, updating communication channels, and supporting during incidents. If you’re passionate about customer service and thrive in a fast-paced environment, apply today!

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