Overview
Food and Beverage Supervisor – Courtyard by Marriott Luton Airport
Location: Courtyard by Marriott - Luton Airport
Salary: £27,759.34 per annum
Employment Type: Full-time, Permanent
About Us
At Lighthouse Hotel Management, we pride ourselves on delivering exceptional guest experiences across our portfolio of hotels. The Courtyard by Marriott - Luton Airport is a vibrant and welcoming environment, and we are looking for a dedicated Food and Beverage Supervisor to join our team and help us maintain our high standards of service and hospitality.
Role Overview
As a Food and Beverage Supervisor, you will play a key role in ensuring the smooth and efficient operation of our food and beverage outlets. You will lead and motivate your team to deliver outstanding service, maintain quality standards, and contribute to the overall guest satisfaction at our hotel. This is a fantastic opportunity for someone passionate about hospitality and eager to develop their leadership skills within a supportive and dynamic environment.
Responsibilities
* Supervise daily operations of food and beverage outlets, ensuring excellent service standards are consistently met.
* Lead, coach, and motivate a team of food and beverage staff to maximise performance and maintain high morale.
* Assist in scheduling staff rotas to ensure adequate cover during peak and off-peak times.
* Maintain compliance with health, safety, and hygiene regulations in line with company policies and legal requirements.
* Support the management team in managing stock levels, minimising waste, and controlling costs.
* Handle guest enquiries and resolve any service issues promptly and professionally to ensure a positive guest experience.
* Contribute to the implementation of promotional activities and special events within the food and beverage department.
* Ensure accurate cash handling procedures and assist with daily financial reconciliations.
* Collaborate with kitchen and bar teams to ensure seamless service delivery.
* Participate in regular training and development sessions to stay updated on industry trends and company standards.
Qualifications and Experience
* Previous experience in a supervisory or team leader role within the catering and hospitality industry is essential.
* Strong knowledge of food and beverage operations, including service standards, health & safety, and hygiene regulations.
* Excellent communication and interpersonal skills, with the ability to lead and inspire a diverse team.
* Good organisational skills and the ability to work under pressure in a fast-paced environment.
* Basic numeracy skills and experience handling cash and financial reconciliations.
* A positive, proactive attitude with a passion for delivering outstanding guest service.
* Flexibility to work various shifts including evenings, weekends, and bank holidays as required.
* Relevant food hygiene certification or willingness to obtain one.
Benefits
* Competitive salary of £27,759.34 per annum.
* Opportunity to work in a leading international hotel brand with career progression prospects.
* Staff discounts and access to Marriott Bonvoy loyalty programme benefits.
* Comprehensive training and development programmes.
* Supportive and friendly working environment.
* Holiday entitlement in line with industry standards.
* Employee assistance programme and wellbeing initiatives.
* Contributory pension scheme.
How to Apply
If you are passionate about hospitality and ready to take the next step in your career as a Food and Beverage Supervisor, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role via our careers page or the job board where you found this listing.
Join us at Courtyard by Marriott - Luton Airport and become part of a team dedicated to delivering exceptional experiences every day!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
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