Join Our Team as a Duty Manager at the Ulbster Arms Hotel
Location: Halkirk, Caithness, Scotland
The Ulbster Arms Hotel is seeking a dedicated and motivated Duty Manager to join our team.
We pride ourselves on offering outstanding hospitality in a relaxed yet refined setting. As Duty Manager, you’ll play a key role in ensuring smooth daily operations and delivering excellent guest experiences.
Key Responsibilities:
* Oversee the day-to-day running of the hotel, bar, and restaurant when on shift
* Lead and support staff across departments during your shifts
* Ensure high standards of service and cleanliness are maintained
* Respond effectively to guest needs and resolve any issues
* Assist with staff training, scheduling, and performance monitoring
* Ensure compliance with health, safety, and licensing regulations
What We’re Looking For:
* Previous hospitality experience is preferred / Supervisory experience is preferred but not essential
* Strong leadership and communication skills who is able to work well within a team
* A hands-on approach and willingness to lead by example
* Flexibility to work weekends, mornings, evenings, and varied hours as needed
* Friendly, professional attitude with a passion for guest service
What We Offer:
* Competitive rate of pay
* Supportive work environment in a scenic, rural location
* Opportunities for growth and development within the business
* 35+ hours per week
* 28 days holiday
* Staff meals when on shift
* Discounted rates
Ready to take the next step in your hospitality career?
Apply now and become part of a team where tradition, comfort, and service come together.
Send your CV and a brief cover letter to jessica@ulbsterarmshotel.co.uk
For more information, call us at 01847 831641 & ask for Jess
We look forward to hearing from you!
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