Join to apply for the Account Specialist role at Caterpillar Inc.
Job Title: Account Specialist
Salary: £29,420 – £36,780 (depending on experience)
Location: Larne
Posting Dates: October 13, 2025 – November 3, 2025
Benefits:
* 25 days annual leave plus bank holidays
* Up to 10% bonus
* Contributory pension scheme – Caterpillar will double the employee’s contribution up to 6%
* Contributory share scheme – Caterpillar will match 50% of the employee’s contribution.
* Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
There is a requirement of 5 days in the office a week.
What You Will Do:
* Analyze and process commercial orders
* Perform multiple tasks efficiently in a fast‑paced environment
* Possess understanding or knowledge of various terms and procedures related to prime product export documentation and invoicing
* Monitor and coordinate logistics transportation processes end‑to‑end (from source facility to destination point)
* Provide training to dealers
* Prepare reports and implement controls
* Ensure timely delivery of products according to set deadlines, maintaining effective communication and satisfactory service levels with dealers
Skills:
* Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
* Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
* Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
* Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
* Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Basic Requirements:
* Bachelor’s degree in Business, Engineering, Marketing, International Studies, or related field; equivalent experience also accepted (e.g., Order Processing, Export Documentation, Logistics, International Shipping, Forwarding, Letters of Credit, International Trade, Customer Service)
Top Candidates May Also Have:
* Familiarity with Power BI or other analytics tools
* Microsoft Office skills & Experience with SAP ordering systems
* Strong Microsoft Office skills
Additional Information:
* This position requires up to 5% travel.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
This position requires working onsite five days a week.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Other
Industries
Construction and Machinery Manufacturing
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