We are seeking a proactive and commercially minded Centre Manager to take ownership of the day-to-day management of Westgate Shopping Centre, alongside a wider portfolio of assets within Stevenage.
This is a high-impact role with responsibility not only for the operational performance of the shopping centre, but also for additional town-based assets, including a residential development and high street retail holdings. The successful candidate will play a key role in protecting and enhancing asset value, improving occupier and customer experience, and supporting the long-term strategy for the town portfolio.
Key Responsibilities:
* Oversee the day-to-day operations of Westgate Shopping Centre, ensuring a safe, clean, and well-managed environment
* Manage on-site service partners including security, cleaning and ad hoc contractors
* Be an ambassador for the site; building relationships with the local BID, council, occupiers, service partners, and businesses throughout the town centre
* Oversee operational management of associated residential and high street retail assets in Stevenage
* Support leasing, refurbishments, inspections, and asset enhancement initiatives
Commercial & Strategic Input
* Identify opportunities to improve footfall, performance, and placemaking across the centre and wider estate
* Work closely with asset management to support income protection, cost control, and value growth
* Prepare reports for ownership, providing insight into performance, risks, and opportunities
About You
* Proven experience as a Centre Manager, Retail/Store Manager, or Operations Manager within retail or mixed-use environments
* Strong operational knowledge of shopping centres, retail and/or town centre assets
* Confident managing budgets and contractors
Please get in touch for more information or to be considered! alex@andersenjames.com
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