Business Development Manager Reporting to: Head of Business Development Overview: The Business Development Manager will be responsible for driving new business revenue and enhancing strategic relationships across key accounts and industry stakeholders. The role focuses on increasing the company's visibility and engagement with Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers-ultimately securing both hardware orders and recurring service contracts. This position involves nurturing existing accounts while proactively developing new partnerships, particularly across London and the South East, to support national growth and expand market share throughout the UK. Key Responsibilities: Target accounts with a low current share of business to grow and introduce new products, solutions, and services. Identify potential new key accounts not yet using our products, solutions, or services. Sell and represent the full portfolio of products and solutions, including heat interface units, meters, metering solutions, metering and billing services, property and energy centre operation & maintenance, and optimisation services. Focus on customer groups such as Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in the communal heating and district energy sectors. Develop and implement a tactical plan-agreed with the Head of Business Development-to maximise income from existing and new clients. Communicate internally to highlight opportunities, threats, and competitive activity that could impact client relationships. Lead multifunctional, cross-departmental teams to execute account plans that improve client satisfaction and achieve business goals. Identify key decision makers and influencers within each account and establish a contact programme to support business objectives. Engage senior management and the Board of Directors to strengthen overall business relationships. Maintain accurate records of all account relationships. Ensure operational delivery teams are informed of tactical plans related to each account and client. Key Skills: The ability to build strong relationships on a cross-functional basis at all levels within the business, as well as with key external stakeholders A proven strategic and structured approach to business and market development Highly motivated, self-starter and results driven An energetic, action orientated style and well-developed influencing and negotiation skills A strong communicator with a clear and concise presentation style that conveys the vision in a manner easily understandable to all stakeholders You: Considerable experience in client-facing sales and new business development, including key account strategies and processes. Demonstrable success in building accounts through new product introductions, client development, and customer engagement. In-depth knowledge of the UK commercial heating market, especially communal heating and district energy, with the stature and credibility to act as an ambassador and swiftly forge stakeholder relationships. Proven expertise in both consultative and transactional sales environments, promoting product benefits and negotiating and closing deals. Experience collaborating with geographically dispersed multifunctional teams. Skilled in deploying best-practice commercial processes around budgeting, forecasting, planning, analysis, and day-to-day sales management.We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit