Position Overview
A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust. This role is for a Receptionist for 1 day a week and a Patients Pathway Administrator for 4 days in the Oral Surgery and Orthodontic Department.
Important Information
Please note: we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Responsibilities
* Work 1 day a week on Reception and 4 days as a Patients Pathway Administrator in an office environment.
* Welcome patients and families into the department, check them in and book outpatient follow‑up appointments.
* Book, cancel, rearrange patient appointments and ensure clinical urgency is met.
* Prep clinics and ensure they are ready for scheduled appointments.
* Register new patients onto the system and maintain accurate patient records.
* Answer patient telephone queries and scan documents onto Cerner and PACS.
* Provide an efficient service to support Patients Pathway Administrators, Nursing Staff, Service Managers, Oral Surgery and Orthodontic Secretaries and other Trust staff.
Qualifications and Skills
* Enthusiastic, motivated and friendly with a flexible and professional approach.
* Highly organised individual with excellent organisational and communication skills.
* Ability to handle confidential patient matters with discretion and care.
* Experience or willingness to learn administrative tasks in a clinical setting.
* Eligible to work in the UK; Sponsorship not available.
Additional Support
* We provide information for applicants with disabilities or long‑term health conditions.
* We welcome Service Leavers, Veterans, Military Reservists and their partner/spouse on the application form.
This advert closes on Friday 12 Jun 2026.
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