Temporary Residential Concierge
London (NW7)
4 ON 4 OFF DAY SHIFTS
We are seeking reliable, enthusiastic, and experienced Temporary Concierge Staff to support our prestigious residential developments across Central and Greater London over the festive season.
Location: Various high-end residential developments in London.
The Role:
As the face of the development, you will provide a professional, warm, and secure front-of-house service to residents, visitors, and contractors. Your responsibilities will include:
Front-of-House Management: Maintaining a secure, clean, and welcoming environment within the lobby and communal areas.
Customer Service: Delivering exceptional service, handling resident requests, queries, and complaints efficiently and courteously.
Security & Access Control: Monitoring CCTV, managing key signing procedures, and controlling access for residents, visitors, and deliveries.
Parcel & Mail Management: Efficiently signing for, logging, and distributing parcels and mail.
Reporting: Promptly logging and reporting any maintenance issues, security incidents, or emergencies.
Festive Support: Assisting with any specific festive requirements, such as managing seasonal deliveries
What We Are Looking For:
Experience: Proven experience in a customer-facing role, ideally within high-end residential concierge, hospitality (4/5* hotel), or luxury retail.
Impeccable Presentation: A smart, professional, and well-groomed appearance is essential.
Communication Skills: Excellent written and verbal communication skills in English.
Reliability: Demonstrable punctuality, flexibility, and a commitment to working scheduled shifts, including bank holidays.
Discretion: A high level of professionalism and discretion when dealing with sensitive resident information.
IT Proficiency: Competent in using computerised logging systems and Microsoft Office Suite.
Right to Work: Must have the legal right to work in the UK.
Why Join Us for the Festive Season?
Competitive Hourly Rate (enhanced pay for bank holidays).
Gain Experience in some of London's most sought-after residential properties.
Supportive Team Environment and full assignment briefing.
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