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Complex case manager

Grays
NHS North East London
Case manager
Posted: 25 October
Offer description

Complex Case Manager (Band 7) – North East London Foundation Trust

Thurstrock Integrated Community Team seeks an enthusiastic Registered Nurse with Specialist Practitioner qualification to work in the Integrated Care Team as a Complex Case Manager. The role involves providing case management for a small, highly complex adult caseload with multi‑diagnosis, high use of statutory services and existing face‑to‑face care from ICT.


Essential Qualifications & Skills

* Registered Nurse with Specialist Practitioner qualification
* Excellent clinical skills in a community setting
* Managerial, leadership and communication skills
* Information technology (IT) competency
* Ability to travel between sites
* Non‑medical or community nursing prescribing experience
* Valid UK driving licence
* Professional and legal accountability


Responsibilities

* Deliver safe and effective care to all users across the team.
* Line‑manage a team of Community Nurses and Health Care Support Workers, supervising and appraising staff and students.
* Assess, manage, plan and deliver care for adults with frailty and complex co‑morbidities.
* Support peers and locality lead, act as an effective team member and work independently.
* Investigate and manage clinical incidents, complaints and maintain safe staffing levels.
* Support the Operational Lead in safeguarding and clinical governance activities.


Values & Culture

* Kindness
* Respect
* Working together with our communities


Salary, Benefits & Working Conditions

* Band 7 salary, with High Cost Area Supplement (£1,303 – £2,198 per annum).
* Probationary period applies.
* High Cost Area Supplement of 5% of basic salary (minimum £1,303, maximum £2,198, pro‑rata for part‑time).


Eligibility & Application Guidance

* Open to UK nurses who are registered and hold a Practitioner qualification.
* Applicants may be considered even if not all criteria are met – apply early to increase chances.
* Support is available for applicants needing assistance due to disability.
* Our sponsorship policy: we may not be able to offer sponsorship for all roles – check UKVI eligibility.
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