Automotive Bodyshop Advisor / Service Advisor
Location: North West London
Salary: £32,000 – £33,000 per annum
Hours: Monday to Friday, 8:30am – 5:30pm (40 hours)
No weekends
An established accident repair centre in North West London is seeking an experienced Automotive Bodyshop Advisor / Service Advisor to join their busy and well-run bodyshop operation.
This is a customer-facing role ideal for someone with a strong background in automotive customer service and accident repair, who enjoys managing the full customer journey from vehicle drop-off through to collection.
Automotive Bodyshop Advisor / Service Advisor-Key Benefits
Monday to Friday working only
No weekend work
Stable, full-time position
Competitive salary (£32,000–£33,000)
Busy and professional accident repair environment
Automotive Bodyshop Advisor / Service Advisor -The Role
As a Bodyshop Advisor, you will be responsible for all front-of-house and customer liaison activity within the bodyshop. You will ensure customers are kept fully informed throughout the repair process while working closely with technicians, estimators, and bodyshop personnel.
Automotive Bodyshop Advisor / Service Advisor-Key Responsibilities
Booking customer vehicles in for accident repair
Acting as the main point of contact for customers throughout the repair process
Providing regular updates on work-in-progress and repair timescales
Advising customers on estimated repair costs and completion dates
Liaising with technicians, estimators, and bodyshop personnel to monitor job progress
Assisting with estimates, repair authorisations, and basic invoicing
Managing front-of-house activity and ensuring a smooth customer journey
Delivering consistently high levels of customer service in a fast-paced bodyshop environment
Automotive Bodyshop Advisor / Service Advisor- Requirements
Previous experience within the Automotive Industry in a Bodyshop Advisor, Service Advisor, or similar accident repair role
Background in automotive customer service is essential
Strong understanding of accident repair processes and vehicle damage
Confident communicator with excellent customer-handling skills
Highly organised and able to manage a busy workload
If you have the relevant expereince and want to work fr a company that reward hard work apply today