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Senior receptionist / administrative

West Bromwich
NHS
Receptionist
Posted: 21 September
Offer description

We are looking for an enthusiastic, hardworking individualto join our currentteam, previous experience of working as a GP surgeryreceptionist would be beneficial.

We have multiple sites and you could be working at any ofthe sites.

We use Systmone and the successful candidate would berequired to undertake a number of different administrative roles.


Main duties of the job

To have a thorough knowledge and work in accordance of allpractice policies and procedures.

Pulling and filing notes

Photocopying as requested

Scanning/ Coding of hospital letter and results.

Liaising with members of practice team and communityservices as necessary

Handling completed repeat prescriptions to patient andchecking names and address.

Be able to cover all reception positions as necessary.

Process the day appointment and future appointment requestsand assist and direct patients to access the appropriate service or healthcareprofessional

Deal with home visit requests.

Process repeat prescription requests in accordance withpractice guidelines.

Any other tasks allocated by Management


About us

We have an experienced team of staff and this post hasbecome available purely due to a retirement of one of our team.

All team members have a flexible working approach and areavailable to work different shift patterns as and when required / asked to doso in order to cover annual leave / sickness etc.

We are a friendly team who work well together and supporteach other.


Job responsibilities

To assist to the practice team in the day to day running of the surgery in a positive and courteous manner.

Job Responsibilities:

* To have a thorough knowledge and work in accordance of all practice policies and procedures.
* Pulling and filing notes,
* Photocopying as requested,
* Scanning/ Coding of hospital letter and results.
* Liaising with members of practice team and community services as necessary
* Handling completed repeat prescriptions to patient and checking names and address.
* Be able to cover all reception positions as necessary.
* Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
* Deal with home visit requests.
* Process repeat prescription requests in accordance with practice guidelines.
* Any other tasks allocated by Management


Person Specification


Qualifications

* Good standard of general education is required


Knowledge and Skills

* Good standard of general education is required
* Experience of working in a busy GP surgery would be an advantage


Experience

* Experience of working in a busy GP surgery would be an advantage


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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