Due to continued growth, we wish to recruit for the role of Sales Consultant based at our showroom in Clough. We are looking for someone who will maximize sales, build good relationships with customers, and continually strive to exceed their expectations.
Responsibilities
1. Ensure end-to-end sales for customers both face-to-face and on the telephone, providing excellent customer service at all times.
2. Identify and assist customers with product selection.
3. Maintain high standards of customer service.
4. Handle all retail purchases and inquiries related to our Tile and Bathroom products.
5. Follow up on general phone inquiries, support the branch in all aspects of customer service, and convert inquiries into successful sales.
6. Establish customer contact, arrange appointments and visits to the showroom, and proactively develop new sales opportunities.
7. Provide customers with detailed and agreed specifications and quotations based on their requirements.
8. Maintain and build relationships with customers.
9. Update your product knowledge through company and supplier training to achieve sales targets.
10. Keep the department clean and well-stocked.
11. Handle cash, operate tills and computer systems.
12. Work with other departments as needed to meet customer demands.
13. Participate in stock takes to ensure accurate stock counts.
14. Ensure compliance with all regulatory and legal requirements.
15. Perform any other tasks necessary for the efficient operation of the department as directed by the Branch Manager.
16. Work as part of the wider branch team to ensure overall success and uphold the brand reputation.
17. Undertake any other duties deemed reasonable.
Skills and Qualifications
Essential Skills
* GCSE English and Maths Grade C or above.
Application Process
Please provide your:
* Name
* Email address
* Phone number
* Cover note
* CV
* Supportive documents
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