Overview
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customer focus is at the heart of everything we do. This is a job for doers, with plenty of variety — a committed role with everyday challenges that make it exciting.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read our guidance.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. Some roles may require working before 6:15 am or after 9:45 pm, or involve work in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On occasions, high volumes of applicants may lead to roles closing earlier than the advertised end date.
For more information about us please visit www.tescoplc.com
Responsibilities
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Passionate and knowledgeable about the products and services within my store.
* Working across the store in our service, picking and replenishment areas where required.
* Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
* Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being myself, living our values, making everyone feel welcome and always following our policies.
* At times, you may be required to accept deliveries into the store.
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
* To take the initiative and make decisions that are right for our customers
* Work well within a team and communicate openly with others
* Build relationships with colleagues to create a team spirit, having fun and celebrating success
* Be at work on time, well presented and ready to be a brand ambassador
Qualifications / Requirements
* Flexibility to work across advertised availability windows; willingness to adapt to scheduling with 3 weeks' notice
* Commitment to customer service and a positive, proactive approach
* Ability to work as part of a diverse team and contribute to a welcoming store environment
Company & Culture
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” This means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We are a place where Everyone's Welcome.
We welcome conversations about flexible working and are mindful of life events that may affect work. Please talk to us during your application about how we can support you.
We are proud to be accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read our guidance.
Additional information: Tesco will only recruit individuals who have passed the school leaver's age. Some roles may require working before 6:15 am or after 9:45 pm, or involve work in certain areas. We may close roles earlier than the advertised end date when there is a large volume of applicants.
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