Staff Product Manager, Partner Lifecycle
Job ID: R19011
Product, Experience & Design
London - The River Building HQ
Permanent
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Deliveroo's product management spans websites, mobile apps, logistics, partner tools, and internal systems, aiming to deliver value to customers, drivers, and partners. We seek motivated Product Managers to help us innovate and improve across these areas.
The Team
The Partner Lifecycle team enables merchants across various sectors to succeed on Deliveroo. We support our partner-facing teams to provide excellent service and develop self-serve channels for partners to maximize their performance, operating across all stages of the merchant lifecycle with AI-driven innovations.
The Role
As a Staff Product Manager, you will lead the design, development, and deployment of tools used by our partner-facing teams managing restaurants, grocers, and retailers. Collaborating with cross-functional teams, you will ensure seamless experiences that boost productivity, partner satisfaction, and performance.
Reporting to the Group Product Manager, this role offers exposure to various organizational levels and markets, combining hands-on product work with strategic leadership and behavioral change management.
Key responsibilities include:
* Lead Strategy & Roadmap: Define the vision and roadmap for commercial tools aligned with company goals.
* Design Scalable Systems: Evolve platform architecture to support AI deployment and system integration.
* Cross-Functional Leadership: Work with diverse teams to deliver secure, impactful solutions.
* Champion the Partner Experience: Design intuitive, empowering partner interactions.
* Influence Through Insight: Use data and storytelling to influence stakeholders.
* Drive Product Execution: Collaborate with engineering, data science, and design teams from discovery to delivery.
* Own Product Impact: Lead go-to-market strategies and ensure adoption and impact.
Candidates should have a proven track record of building successful products, excellent communication skills, ability to align teams in a fast-paced environment, and experience partnering with engineering, design, and data teams. Experience with commercial teams or account management tools is a plus.
Workplace & Diversity
We prioritize employee welfare and offer comprehensive benefits across health, family, finance, community, and growth. We celebrate diversity and inclusivity, welcoming all backgrounds and identities.
Our benefits include competitive compensation, bonuses, pension contributions, equity options, free Deliveroo Plus, team lunches, generous leave, healthcare, wellness programs, and flexible working arrangements, among others.
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