Nights Warehouse Operations Manager - (WOM.17)
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.
We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.
We have a fantastic opportunity for a talented individual to join our team in Hemel Hempstead as a Warehouse Operations Manager to lead a team of warehouse shift managers, section leaders, and operatives. As a Warehouse Operations Manager at Gist, you will be accountable for the delivery of our objectives across all shifts and changes. You will support the network, allowing Gist to excel in service and minimise cost risks. In this role, you will lead the warehouse functions of the distribution centre, ensuring that customer requirements are met efficiently and cost-effectively.
What’s in it for you?
Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…
* 20% M&S discount on most things from furniture, fashion and food
* 25 days’ annual leave plus bank holidays (rising with length of service)
* Discounted rates on healthcare cash plan
* Private Medical Healthcare
* Attractive annual bonus scheme, based on M&S performance and personal objectives
* Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
* Access to a wide range of wellbeing support – including our Employee Assistance Programme
* A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
* Cycle to work scheme
Salary: £48,000 to £53,000 per annum (DOE)
Hours: 40 hours per week
Working pattern: Nights | 5 Days from 7 (including 1 weekend in 3)
Location: Gist Limited, Hemel Foods, HP2 7PZ
What You’ll Do
* Support shift managers with counselling, coaching, and the development of all employees.
* Ensure effective communication within the warehouse teams through meetings, briefings, shift managers, and DLCs.
* Drive positive change and engage culture, bringing to life the Gist values.
* Be accountable for operational excellence, including cost and service delivery, peak planning, and delivery.
* Be responsible for overall productivity within the operation, ensuring activities are cost-effective and managing manpower and other resources.
* Plan and coordinate detailed operational activities through shift managers to ensure the required level of service is provided to the customer.
* Manage customer service including escalation to store.
* Deliver operational KPIs, maintaining and improving performance levels to maximize efficiency.
* Deliver the warehouse budget.
* Own continuous improvement initiatives and control costs.
Who You Are
* Thorough knowledge and hands-on experience of a warehouse function within the FMCG Distribution Industry.
* A managerial background is essential.
* A passion for encouraging teamwork and creating an innovative culture where employees can voice suggestions and ideas.
* Excellent team management and customer relationship skills.
* An analytical mindset.
* Flexibility to cover various shift patterns in the future.
* Experience working with Trade Unions.
Why Gist?
At Gist, we are united by our core values; safety and people are at the heart of everything we do. We are progressive, accountable, collaborative, and ethical.
Our goal is to create a performance-focused, fair, and inclusive environment where everyone can develop and connect meaningfully with their manager, the Gist vision, and M&S. We prioritize health, safety, and wellbeing, aligning with M&S’s sustainability commitments in Plan A.
Gist will play an integral role in M&S’s journey to lead the retail industry into a greener, faster, and more inspiring era. As part of the M&S group, there’s never been a better time to join our team. Make an immediate impact with us.
Gist aims to be an inclusive organization, trusted and admired by colleagues, customers, and suppliers. If you require reasonable adjustments during the recruitment process, please share your needs in your application. We are committed to providing a fair and transparent assessment process. Unsolicited contact from unapproved agencies will not be accepted, and no fees will be paid for introductions.
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