Workshop Controller - Bristol
Salary - £36,000 Basic OTE £43,000 + Car
Working hours - Monday - Friday, 8am - 6pm, NO WEEKENDS
Ref - 30743
We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long‑term career. If you're an experienced Workshop Controller at a main dealer or independent then apply now!
Workshop Controller Benefits
* Progression opportunities
* Great Bonus Opportunities
* Car Allowance
* Company Pension
* Company Discounts
* Great Training & development
Workshop Controller Role
* Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high‑quality job completion
* Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
* Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
* Maintain agreed service levels and ensure the smooth daily running of the workshop
* Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
* Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
* Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
* Monitor and contribute to financial performance, supporting cost control and efficiency improvements
* Handle and resolve customer complaints in a timely and professional manner
* Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
Workshop Controller Requirements
* Full UK driving license
* 1+ years experience as Workshop Controller
* Main dealership experience preferred but not essential
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