Overview
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will play a crucial role in delivering exceptional customer service, assisting with merchandising, and driving sales through effective communication and organisational skills. This position is perfect for individuals who thrive in a fast-paced retail environment and are eager to contribute to the success of our store.
Responsibilities
* Greet customers warmly and assist them with their inquiries, ensuring a positive shopping experience.
* Engage with customers to understand their needs and provide tailored product recommendations.
* Support merchandising efforts by maintaining attractive displays and ensuring stock levels are adequate.
* Handle transactions accurately and efficiently at the point of sale.
* Upsell products where appropriate to enhance the customer's purchase experience.
* Maintain an organised and tidy sales floor, ensuring all products are correctly labelled and priced.
* Answer phone calls professionally, providing information or directing inquiries as necessary.
* Collaborate with team members to achieve sales targets and maintain high standards of customer service.
Skills
* Excellent communication skills in English; proficiency in Spanish or other languages is highly desirable (multilingual candidates preferred).
* Strong organisational skills with the ability to manage time effectively in a busy environment.
* Basic maths skills for handling transactions and stock management.
* Experience in merchandising is advantageous, along with a keen eye for detail.
* Demonstrated ability in upselling products through effective customer engagement.
* Professional phone etiquette to ensure clear communication with customers over the phone. Join us as a Sales Assistant and be part of a team that values dedication, creativity, and exceptional service
Job Types: Part-time, Permanent, Fixed term contract, Graduate
Pay: £12.21-£12.75 per hour
Expected hours: 20 per week
Benefits:
* Flexitime
* Store discount
Experience:
* Wine sales: 1 year (preferred)
Work Location: In person
Reference ID: CAVAVIN BRIXTON