Location: Birmingham (Hybrid Work Pattern)
Contract: Until 31 March 2026 (Initial 2‑month assignment)Hays are working in partnership with a local council to provide additional capacity to a fast‑paced project team. As part of a large programme of work, we are seeking a Claims &pliance Support Officer to help ease workload pressures and support the timely processing of delivery claims and documentation.This role is ideal for someone with a strong eye for detail, excellent organisational skills, and experience supportingpliance or project‑based activity.Key Responsibilities
1. Review and check funding and delivery claims submitted by external delivery providers.
2. Examine delivery paperwork and supporting documentation to ensure accuracy andpleteness.
3. Identify and request clarifications, amendments, or missing details needed for output and oue‑based claims.
4. Work methodically through detailed requirements to ensure correct processing of claims andpliance checks.
5. Support the preparation and formatting of documents for inclusion in project reports, including Excel and Word files.
6. Build effective working relationships with unfamiliar departments or organisations, promoting collaborative ways of working.
7. Provide clear feedback, guidance, and advice to delivery providers regarding their submissions.
Skills & Experience Required
8. Experience supporting project or programme delivery, particularly around claim checking orpliance activity.
9. High attention to detail with the ability to spot inconsistencies or missing information.
10. Strong organisational skills and the ability to work through detailed paperwork methodically.
11. Proficiency in Microsoft Office, especially Excel and Word.
12. Strongmunication skills with confidence providing feedback or clarification requests.
13. Ability to build rapport quickly with internal teams and external partners.
Who We’re Looking ForA proactive, detail‑focused individual who can quickly integrate into a busy team and support essentialpliance and reporting activities. You’ll befortable working withplex documentation and ensuring the accuracy and quality of claims submitted by delivery providers.If you're ready for your next challenge and want to play a key role in supporting impactful public‑sector programmes, please send your updated CV! #4763654 - Gemma Meah