People don't just come here to place bets, they come for the experience. And you will be at the heart of it all.
Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business, and working in retail at William Hill is really about putting our customers first and getting to know them and the communities in which we live and work.
If you're a people person, you'll love working here. What's more, you'll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way. By investing in you, we'll raise our game.
Responsibilities include:
* Welcoming customers with a friendly face
* Processing bets and assisting with customer queries
* Helping customers by demonstrating how to use betting terminals
* Building relationships with our customers and providing excellent customer service
* Championing safer gambling at all times
* Supporting managers with shop displays and opening/closing activities as required
Working Patterns:
* Our shops have a variety of opening times between 8am-10pm, Monday to Sunday
* Shifts are devised on a rota basis and are subject to change, including evening and weekend work
Qualifications and Skills:
* A passion for delivering great customer service
* Strong interpersonal and empathy skills, with the ability to engage with customers from all walks of life
What happens next?
Once you've applied, our Talent Acquisition team will review your application. If successful, you'll receive an email with a link to complete an online assessment via HireVue. Successful candidates will then be invited for an interview.
About us:
We're William Hill, part of evoke, with over 1,300 shops across the UK. We've been a fixture on the UK high street since 1966. Our culture is built on trust and belonging, empowering our teams to work in a way that suits them, celebrating our differences, and winning together.
More about evoke: evoke is the new name for 888 Holdings, embracing change and progress. We're committed to delivering world-class betting and gaming experiences and investing in our people's development.
Benefits:
* Flexible working hours, full and part-time
* Annual pay review and performance bonus
* 28 days holiday plus a paid birthday day off
* Subsidised travel for roles in London
* Matched pension contributions up to 4%
* Discounts in shops, cinemas, holidays
* Career development opportunities
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