Digital Transformation Lead Milton Keynes – hybrid (2.5 days in the office; 2 days one week, 3 days the next, rotating)
£10% bonus, 27 days annual leave plus bank holidays, paid parking and more!
Our client is a multiple award-winning IT Cloud & Managed Services partner, run and privately owned by technologists at its very core; If you want to develop your career with a progressive company within the Private/Hybrid cloud space, this could be a great role for you!
Are you a dynamic and experienced Technical Leader ready to drive digital transformation within a Managed Service Provider (MSP) environment? We are seeking a strategic and hands-on leader to oversee the end-to-end delivery and operational management of IT infrastructure services across our diverse client base.
One of their major clients is based in the USA, so occasional travel will be required. About the Role: As a Digital Transformation Lead, you will:
Blend deep technical knowledge in Microsoft infrastructure with operational leadership.
Serve as a technical leader and escalation point for infrastructure projects and operational support.
Collaborate with account managers and project teams to align technical services with contractual commitments and business needs.
Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant.
Oversee Microsoft 365 Security & Compliance technologies including Defender, Purview, and Conditional Access.
Mentor engineers, evaluate skills and training needs, and support career development.
Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms.
Familiarity with ITIL frameworks and ISO compliant environments.
Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security).
Experience with monitoring tools and backup/recovery systems (e.g., Experience with Agile delivery and/or PRINCE2 methodologies.
Broad understanding of IT technologies including networking, virtualisation, and other infrastructure components.
Forward-thinking strategist and hands-on technical leader.