Overview
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, you must be vaccinated against Hepatitis B or be able to obtain it following a successful interview. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
Role
This Phlebotomist role involves ensuring customers have an excellent experience from entry to exit, taking blood samples from private and corporate clients. Responsibilities include:
* Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
* Demonstrate sensitive communication to ensure client understanding and consent.
* Maintain accurate records in PIS, uploading all relevant documentation.
* Represent the company professionally at offsite events and appointments.
* Engage in upselling and cross-selling at our private health clinic.
* Proactively drive sales and exceed targets.
* Complete company forms, specimen labelling, and laboratory test order forms accurately.
* Demonstrate high IT literacy to manage various software systems and daily tasks.
* General housekeeping duties and uphold clinic cleanliness.
Requirements / Qualifications
* Previous Phlebotomy experience and certificate or equivalent training.
* Confident using IT programmes.
* Flexibility with working hours, including evenings and weekends.
* Ability to manage existing clientele and generate new clientele simultaneously.
* Flexibility to work from offsite locations at least once per month.
* Desirable: Experience in a private healthcare setting.
* Desirable: Customer service experience.
* Desirable: Confidence and experience working internal / external events.
* Desirable: Sales / Retail experience.
* Valid UK driving license.
* 2 years' experience in Phlebotomy.
About Randox Health
Randox Health runs clinics across the UK and Ireland, offering biomarker tracking and preventative health services. A mobile service is available. This role is based in the Holland and Barrett store in Wigan.
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