Customer Service & Sales Advisor // Dartford // 1x Fulltime // Fix Term Contract
My client is looking for a motivated and passionate Customer Service & Sales Advisor to join their growing team. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, this role could be the perfect fit for you.
As a Customer Service & Sales Advisor, you will be the first point of contact for customers via phone and email. Your responsibilities will include handling inquiries, processing orders, managing returns, and ensuring world-class customer service. You will work both independently and collaboratively to meet performance targets while building strong relationships with customers.
Key Responsibilities
* Process customer orders accurately and efficiently using Salesforce and Sage
* Manage time effectively to ensure high productivity and service quality
* Build and maintain strong customer relationships through excellent service
* Provide accurate stock and pricing information to customers
* Resolve customer inquiries professionally and efficiently
* Collaborate with internal teams to meet business objectives
What We’re Looking For
* Customer-focused mindset with a passion for delivering great service
* Excellent verbal and written communication skills
* Proactive and self-motivated individual who thrives in a fast-paced environment
* Strong problem-solving skills with a solutions-focused approach
* Good IT skills, including MS Office (Salesforce knowledge is a plus)
* Previous experience in customer service, retail, or operations is desirable
Package:
Customer Services and Sales Advisor
* Full time, 40 hours per week, 08:30-17:00
* Salary £27,477
* On site