About Arc Systems: Arc Systems is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: The HR Generalist will manage the daily functions of the Human Resources (HR) department, encompassing full-cycle recruiting, benefits administration, employee relations, performance management, and adherence to labor laws. This role requires a balance of administrative duties, strategic thinking, and strong interpersonal skills to promote a positive and productive work environment. Key Responsibilities: Recruitment: Coordinate and execute full-cycle recruiting efforts, including creating and posting job descriptions, screening resumes, scheduling interviews, and managing candidate communications. Onboarding: Conduct new-hire orientations and facilitate a seamless onboarding process, including preparing new-hire paperwork and ensuring employees are set up in the HRIS (Human Resources Information System). Offboarding: Administer the exit process, including conducting exit interviews, processing final paperwork. Benefits: Review and administer employee benefits program. Payroll Support: Assist with payroll processing, ensuring accurate data entry for new hires, terminations, leaves, and salary/benefit changes. Advising: Serve as the first point of contact for employee and manager questions regarding HR policies, procedures, and basic employment law interpretation. Conflict Resolution: Assist in resolving employee relations issues, including conflict mediation, administering disciplinary actions, and managing grievance procedures. Performance: Coordinate and track the performance review process, ensuring timely and consistent application across the organisation. Policy Implementation: Interpret, communicate, and enforce HR policies and procedures; assist in the maintenance and distribution of the Employee Handbook. HRIS & Record Keeping: Maintain accurate, confidential, and up-to-date employee records and HRIS data; generate standard and ad-hoc reports on HR metrics (e.g., turnover, absenteeism). Required Skills & Experience: CIPD Level 3 1-2 years in a similar role What We Offer: A dynamic and supportive working environment. Opportunities for career progression within the company. Ongoing training and professional development. Salary banding £30,000 - £38,000 per annum Key Points: Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time. Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.