1. Work with a globally recognised brand in the leisurewear industry
2. Gain hands-on experience in ecommerce and digital content management
About Our Client
ECommerce & Digital Coordinator, Frimley: The hiring company is a well-regarded organisation within the retail industry, known for its commitment to providing exceptional customer experiences. As a small-sized company, they maintain a close-knit team and a collaborative working environment.
Job Description
ECommerce & Digital Coordinator, Frimley:
3. Manage and respond to customer service enquiries through digital channels.
4. Assist in maintaining the company's eCommerce platform, ensuring accurate product listings and content updates.
5. Collaborate with internal teams to improve the online shopping experience.
6. Work closely with customer service, sales and finance teams to ensure success of Ecommerce channels
7. Monitor customer feedback and provide actionable insights to enhance service delivery.
8. Support the implementation of digital marketing initiatives to drive online sales.
9. Analyse website performance data and suggest improvements.
10. Ensure all customer interactions are logged and resolved in a timely manner.
11. Stay updated on eCommerce and digital trends within the retail sector.
The Successful Applicant
A successful ECommerce & Digital professional should have:
12. Previous experience in customer service, sales administration or eCommerce roles.
13. Potentially be a graduate with a Business or Marketing Degree
14. Knowledge of digital tools and platforms commonly used in the retail industry.
15. Strong problem-solving skills and attention to detail.
16. Ability to work collaboratively with cross-functional teams.
17. Proficiency in managing and analysing website data.
18. Excellent written and verbal communication skills.
19. A passion for improving the digital customer experience.
Looking for an office based role (this one is NOT Hybrid) where you have a fun team and lots of people to learn from and help grow your career.Unfortunately no sponsorship is available for this role and a visa with under 24 months would not be suitable for this permanent position.
What's on Offer
20. Competitive salary of £25,000 to £28,000 per year, based on experience.
21. Permanent role within a supportive and collaborative work environment.
22. Opportunities for professional growth within the retail sector.
23. Convenient location in Frimley with accessible transport links.
24. A chance to contribute to a growing eCommerce and digital team.
If you're looking to further your career in the retail industry and take on an exciting challenge in Frimley, we encourage you to apply today