About the Role To execute the Commercial Plan for the range of Brands within Coffee & Bakery OB, including Upper Crust, AMT, West Cornwall Pasty, The Pasty Shop, Soul & Grain, Camden Food, Panopolis, Ritazza and Café Bar. The role supports two Commercial Managers in Coffee & Bakery who each have a defined portfolio of the above brands, so requires a high level of personal organisation and the ability to streamline activities across the team and prioritise accordingly. What you'll be doing: Supporting the delivery of all aspects of the C&B Commercial Plan including, but not limited to; Prepare Brand Forms and submit to Data Team for all C&B activities ranging from Range Reviews through to Pricing updates Prepare and submit Marketing Briefs for Creative design, complete Allocations and track progress Manage Xurrent tickets, including investigation through to resolution, for all C&B Brands Manage SharePoint posts and Operational Communication for all initiatives and required Unit updates across all C&B Brands Support Weekly Trade reporting of C&B performance, including use and interrogation of PowerBI reports to identify performance successes and opportunities for improvement Attend Mobilisation meetings where required and support with Commercial aspects of Mobilisation, including assisting Handover days and Merchandising where practicable Collaborate with Central Ops regarding unit level Availability reporting and attend the Availability meetings Liaise with Procurement and Supply Chain to ensure availability of products and maintenance of stock levels at sites Monitor Compliance through Safety Culture and unit visits and feedback positive experiences and opportunities to improve to relevant stakeholders Maintain brand support materials for C&B brands, including Operational Excellence Manuals, Brand Standards, POS guides, equipment lists, Approved Product Lists and Price Tiers Input into and support delivery of Range Reviews for both MIH ranges and Consumer Packaged Goods (CPG) Input into planogram layouts for all C&B Brands Monitor competitor activity of new products, promotions and pricing on a regular basis to support commercial proposals and highlight any opportunities to the Commercial Manager Project manage various activities from idea generation through to implementation at units Support rollout of new SSP software systems To be successful in this role you will need: Essential: Some experience of using price, range, display and space, upselling, margin and category optimisation to deliver commercial results Knowledge of external trends in the Food and Beverage and/or Grocery industry Good understanding of the operational reality in units i.e. understanding of waste management and minimisation, labour planning and optimisation, equipment, space and layout etc. Flexible and adaptable approach with the ability to problem solve and question the status quo Ability to work at pace and effectively prioritise competing demands on time Analytical and commercial with the ability to make data driven decisions Impactful verbal and written communication skills Exceptional level of attention to detail Proficient user of Word, Excel, PowerPoint Desirable: Specific experience of Coffee & Bakery within F&B industry Why Join Us Employee Discounts across our brands (over 400 locations) Friends and Family Discount App Award-winning training, apprenticeships and development programmes Health & Wellbeing support Hybrid working model with flexibility for work–life balance Inclusive and diverse workplace with employee networks and communities Ready to start the best part of your journey? Join us at SSP and play a key role in shaping the financial performance of our Rail Gourmet business — where your insight, collaboration, and ownership will help drive our success across the UK and beyond. At SSP, we value diversity and are committed to building a team that reflects a range of backgrounds, skills and perspectives. LI-HH1