Job Description
Join Our Team as a Customer Services Coordinator!\n 📍 Location: Kings Cross, London\n 📅 Contract: Full-time, Permanent, Office-based\n ⏰ Hours: 8:30am - 4:30pm (4pm finish on Fridays!)\n\nAbout the Company\n\nJoin a respected organisation within the membership sector, serving the Transport & Logistics industry. Known for excellent customer service and industry expertise, they offer a collaborative and supportive working environment.\n\nAbout the Role\n\nAre you an enthusiastic and customer-focused professional looking to contribute to a growing team? Our client is seeking a Customer Services Coordinator to provide outstanding service to members and play a key role in supporting insurance-related processes.\n\nKey Responsibilities\n\nAs part of the Member Services team, you will:\n\nProcess Claims: Handle sickness and life insurance claims with care and accuracy\nDeliver Excellent Customer Support: Respond to member enquiries via phone, email, and post\nProvide Product Information: Offer guidance on services and policies\nManage Transactions: Process direct debits and maintain data accuracyWhat You'll Bring\n\nCustomer Service Experience: Previous experience in a customer service role\nInsurance Knowledge: Desirable but not essential\nSkills:\nStrong communication and interpersonal skills\nExcellent time management and organisation\nHigh attention to detail and accuracy\nProficiency in Microsoft Office\nAbility to work independently and meet deadlinesWhat's in it for You?\n\nCompetitive salary: £24,000-£27,000 (depending on experience)\n22 days holiday + bank holidays\nSubsidised transport costs\nCompany pension & life insurance\nIncome protection & private healthcare\nSupportive, friendly team and great workplace cultureReady to Apply?\n\nIf you're passionate about delivering top-tier customer service and want to make a difference in a dynamic industry, we'd love to hear from you.
Apply Today!\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels.
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