We are looking for an individual to join our Hotel Services Management Team. The individual role will hold a pivotal position in ensuring the provision of safe and effective Hotel Services throughout the Trust Estate, meticulously adhering to the National Standards for Food & Drink, the National Standards of Healthcare Cleanliness, and all relevant national legislation applicable to the service sector. As the Trust's principal authority for Patient Catering Services, the post holder will take the lead in guiding and managing a dynamic and multidisciplinary team comprised of domestics, cooks, porters, receptionists, and office support staff. Together, this specialised team will deliver exceptional services that enhance the well being of patients and visitors alike across the Trust Estate.
* Assist in developing strategic operational plans and policies for safe, cost-effective service delivery.
* Project manage initiatives related to Hotel Services.
* Facilitate effective communication between clinicians, dietitians, and the catering department.
* Collaborate with dietitians to meet nutritional requirements.
* Oversee food production services across all Trust sites.
* Manage Hotel Services budgets for pay and non-pay.
* Implement and monitor food safety and catering policies.
* Ensure efficient patient catering services delivery at all sites.
* Represent the Hotel Services department in meetings and deputise for the Soft FM Operations Manager as needed.
* Develop and analyse performance monitoring for patient catering.
* Provide guidance on Hotel Services to stakeholders to achieve Trust objectives.
* Apply knowledge of management and food service practices, safety regulations, and staff management.
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website.
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
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