Our client is looking for a Commercial Claims Handler to play a pivotal role in managing and facilitating the claims process for their commercial clients.
Key Responsibilities:
* You will be responsible for handling claims efficiently and professionally, ensuring a seamless experience for our clients while adhering to industry regulations and company policies.
* Receive and assess commercial insurance claims from clients.
* Investigate claims, gathering relevant information and documentation.
* Collaborate with clients, insurers, and third-party service providers to expedite the claims process.
* Evaluate policy coverage and determine liability and settlement options.
* You will act as the main point of contact for clients throughout the claims process.
* Provide clear and timely updates on the status of claims.
* Address client inquiries and concerns with professionalism and empathy.
* Ensure exceptional customer service to build and maintain strong client relationships.
The ideal candidate will be someone who has previous experience handling a mixed portfolio of commercial claims - Liability, Commercial Property and Motor. However, candidates who have dealt with Personal Lines Claims may also be considered.
You will be joining a close-knit, friendly team who enjoy providing a high level of service to their clients.
The role will predominantly be office based with the option of WFH one day a week.
Excellent communication and interpersonal skills are essential along with strong analytical and problem-solving abilities.
Please get in touch today for a confidential discussion!
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