Vodafone Farnborough, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Change Analyst role at Vodafone
Continue with Google
Location: Fully onsite at Farnborough Office
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
About Vodafone
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. We focus on innovation, sustainability, and earning customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.
At Vodafone UK, diversity is core to our identity. We’re proud to be certified as a Great Place to Work and are committed to inclusion, creating a workplace representative of the communities and customers we serve.
Join Vodafone Business Security Enhanced
Strengthen the cyber security of the UK's Critical National Infrastructure and public sector organizations.
What You’ll Do
As a member of the VBSE Change Management team, you will work within an ITIL-based Change Management framework, using standardised methods for handling service changes, impacting VBSE customers, and minimizing the impact of change-related incidents to improve daily operations.
* Own, execute, and drive the Change Management processes, demonstrating strong time management, organization, and planning skills for effective coordination and communication.
* Assess all changes for risk and impact, ensure they are planned and approved by appropriate personnel.
* Contribute to operational stability through proper change management.
* Identify, escalate, and manage risks and issues to ensure smooth deployment within the live environment.
* Develop and maintain relationships with stakeholders across Vodafone Secure Services teams, project teams, and suppliers.
Who You Are
* Advocate for the Change Management process among stakeholders.
* Build and maintain relationships with VBSE leadership, stakeholders, suppliers, and peers.
* Serve as an escalation point for senior management regarding issues related to the MOC, providing necessary technical or specialist information.
* Promote customer awareness and perspective across VBSE.
* Possess excellent attention to detail, with strong verbal and written communication skills.
This position requires the ability to obtain UK Developed Vetting (DV) clearance.
What We Offer
We provide competitive remuneration, bonuses, up to 28 days holiday, and a comprehensive benefits package including discounts, vouchers, pension, and share schemes. We support your career growth with top-tier learning tools and parental leave policies.
Additional Information
All offers are subject to background checks. We support accessibility and reasonable adjustments during the recruitment process, as detailed on our careers website.
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Information Services, IT Services and IT Consulting, Telecommunications
#J-18808-Ljbffr