Job Title: Co-located Domestic Abuse Safe Accommodation IDVA Job Location: Gloucester Salary: £29,664, plus £750 car allowance pa Contract type: Fixed Term until 30/06/2026 Working hours: 37 About the role To work as part of the GDASS Safe Accommodation Team, supporting clients across all risk levels to live a life free from domestic abuse where housing is identified as a need / barrier to safety. Identifying risk and creating support plans based around risk and moving on from domestic abuse. This role is co-located within the Housing Partnership and includes providing training and advocacy, supporting them to understand the dynamics of abuse and signposting / referring into other support services You will be required to give practical, emotional, support to people who are victims of domestic abuse who are engaged in Housing Pathways. The postholder will be required to work directly with the Housing Partnership, Registered Social Landlords and Local Authorities. To assess risk and offer immediate safety and support advice before service users are referred for ongoing support. Work effectively with the wider staff team, other professionals such as social care and service users, carrying out support tasks as directed. You must also give advice/training to other professionals within the Housing Partnership, Registered Social Landlords and Local Authorities to be able to recognise domestic abuse and how to respond quickly and effectively. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you IDVA qualification or domestic abuse equivalent Excellent communication skills, written and verbal. Excellent knowledge of domestic abuse legislation and statutory guidance including safeguarding. Excellent organisation and administration skills. Ability to demonstrate a high level of professionalism, courtesy, tact and diplomacy A good awareness of the diverse needs of customers Experience of managing complex, sensitive customer queries, remaining calm when dealing with emotional, difficult or distressed people. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: Trust based working and supportive and friendly teams 20 days annual holiday entitlement, increasing to 22 days Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.