Some key information
* Flexible working by agreement with the willingness to travel to Taunton or Wellington as required.
* 25 days annual leave, plus statutory bank holidays.
* A pivotal role, ensuring operational efficiency of the HRA's Income team by managing rent collections for our 5,600 tenants.
* Permanent role
* Salary is £28,598 - £32,061 per annum for 37 hours/week
What will I be doing?
We're working to improve the lives of our tenants here in Somerset – and you'll be a key part of that. Your day-to-day work will involve:
* Monitoring and maintaining council housing tenants' rent accounts, ensuring payments are collected in a timely and accurate way.
* Calculate and apply rent charges or refunds due in line with changes in benefits, tenants' circumstances or property changes.
* Support the annual rent and service charge increase and year-end process.
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
* Have experience of income collection, rent account management or debt recovery in a social housing or similar environment.
* Have knowledge of the social housing rent standard and our legal duties as a landlord.
* Have experience of a fast paced, operational environment and strong financial IT skills.
We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
* We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
* Generous annual leave allowance, with the opportunity to purchase additional leave
* Staff discounts in gyms.
* Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
* Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
* A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
* My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
Anything else I should know?
For an informal chat about the role, please contact Claire Reed on or
Interviews will take place in Taunton w/c 27th October 2025.
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
If you have everything you need, just hit the apply button. We can't wait to hear from you.
DBS information
This job requires a criminal background check (DBS) via the disclosure procedure.
Job Reference: SCC05865