Branch Manager
Ready to make your mark with a fast-moving, people-focused, and high-performing business? Xenia is waiting. Let’s build something incredible together.
Xenia Property Group is thrilled to announce the launch of our very first dedicated residential lettings branch in the heart of Sunderland. As a nationwide property powerhouse with a proven track record across residential and student developments, lettings, estate and asset management, Xenia is known for doing things differently. We bring energy, passion, and a first-class service to everything we do, and our next chapter is all about growth, innovation, and bold new ventures.
What we offer
* 33 days annual leave (including Bank Holidays), increasing to 35 days after 3 year’s service
* Birthday day off in addition to annual leave allowance
* Annual Charity Day off to support a local charity
* One‑off bonus after 12 months of being with the company
* Christmas Savings Club
* Company pension of a 5% Employee Contribution and a 3% Employer Contribution
* Access to Employee Discounts Portal upon passing your probation period
* Company sick pay after 2 year’s service
* Free eyesight tests and contribution towards new frames
* Great office and location, close to transport links
* Training & personal development
* Positive, supportive & encouraging company culture
* Social committee & events
* Employee welfare committee & mental health first aid
Key Responsibilities
* Generating new business – actively seek out and convert new opportunities to grow our residential lettings portfolio
* Being the local expert – use your deep knowledge of the Sunderland lettings market to stay ahead of trends, competitors and opportunities
* Winning new instructions – carry out professional market appraisals and secure new properties to let and manage
* Pre‑tenancy coordination – handle all admin with precision and professionalism to ensure a smooth move‑in experience
* Conducting inventories – accurately document property conditions to protect all parties and maintain high standards
* Property inspections – stay on top of property condition and compliance through regular, detailed inspections
* Managing check‑outs – lead efficient, fair and professional check‑out processes at the end of tenancies
* Delivering first‑class service – be a trusted point of contact for both landlords and tenants, providing proactive and responsive support at every stage
* Supporting our PBSA team – assist with our purpose‑built student accommodation operations during peak summer turnaround – a great chance to broaden your experience
Qualifications & Experience
* A minimum of 1 year experience as a lettings manager
* Full clean driving licence
* Lettings: 1 year (required)
* Driving Licence (preferred)
Skills & Abilities
* Excellent relationship builder
* Target driven and financially motivated
* Resilient, positive and detail‑oriented
* Excellent verbal and written communication skills
* Ability to establish priorities and manage a diverse workload
* Flexible, with demonstrable ability to work on own initiative and as part of a team
Employment Details
* Job type: Full‑time
* Seniority level: Mid‑Senior
* Job function: Sales and Business Development
* Additional leave
* Company events
* Company pension
* Referral programme
Referrals increase your chances of interviewing at Xenia Lettings by 2x.
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