Drainage Engineer
Metro Rod Sussex
Tunbridge area
Salary £27,000 - £36,000 DOE plus overtime & on-call
Metro Rod works with clients such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons, and many more across sectors like FM, Social Housing, Property Management, Retail, Industrial, and Leisure. Despite over 40 years of operation, we are a fast-growing, dynamic business and part of the expanding Franchise Brands group.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services, primarily reactive. Our services are delivered by over 60 franchisees across the UK. We have a longstanding reputation for quality service and customer satisfaction, trusted by major companies and high street brands for drain maintenance. We are committed to maintaining high standards in all our service delivery.
Within the Waste & Water Services Division of Franchise Brands, we also have Willow Pumps and Filta, focusing on sewage pumps and commercial kitchen solutions. Together, these brands provide a comprehensive service for water and waste management.
What does the role involve?
1. Performing services related to cleaning, clearance, repair, and maintenance of customer drains.
2. Operating High-Pressure Water Jetting Equipment safely and effectively.
3. Conducting surveys of drainage systems.
4. Providing exceptional customer service and technical support.
5. Accurately documenting work details using internal and client systems and apps.
6. Communicating effectively with clients and support teams to ensure excellent service.
7. Participating in an on-call rota to provide 24/7/365 service, approximately one week in four, flexible based on business needs.
What are we looking for?
1. Experience in high-pressure water jetting and CCTV surveying is beneficial but not essential; training will be provided for the right candidate.
2. Strong problem-solving skills and technical knowledge.
3. A positive, flexible, can-do attitude.
4. Desire to grow within a progressive company.
5. Willingness to work some unsociable hours.
6. Full UK driving license.
7. Must reside in the Tunbridge area.
What will you receive?
1. 28 days of paid holidays.
2. Opportunities for personal development.
3. Company van and fuel card.
4. Branded uniform.
5. Ongoing health, safety, and skills training.
6. Benefits scheme including discounts at Tesco, ASOS, Just Eat, Pizza Hut, Green King, and more.
7. Statutory pension scheme.
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