Overview
Service Advisor
Location: Salisbury
Salary: £30,000 - £38,000 (depending on experience)
Responsibilities
* Acting as the first point of contact for customers bringing their vehicles in for service and repair.
* Booking vehicles into the workshop and managing the service schedule.
* Liaising with customers throughout the day, providing updates on vehicle progress and any additional work required.
* Upselling additional products and services where appropriate.
* Preparing job cards, invoices, and associated paperwork.
* Working closely with the workshop team to ensure efficient workflow and customer satisfaction.
* Delivering excellent customer service at all times and maintaining strong customer relationships.
Requirements
* Previous experience as a Service Advisor within the motor trade is preferred.
* Excellent communication and customer service skills.
* Ability to work in a fast-paced environment.
* Strong organisational and administrative skills.
* A professional and positive attitude.
* Full UK driving licence.
Benefits
* Competitive salary package (£30,000 - £38,000 depending on experience)
* Opportunity to work within a well-established dealership
* Ongoing training and career progression
* Supportive team environment
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